Expert, Site Reliability Engineer (Urgent) - Techcomlife
Techcombank
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Techcombank
Job Title: Expert, Site Reliability Engineering
Function: IT Operation & Infrastructure
Division: Technology
JOB PURPOSE
Perform specialized tasks, provide special skills in daily monitoring of IT infrastructure / applications / services of critical services (ROC, COC,...) to ensure that critical services meet SLAs committed to the business; As well as in the process of handling alerts, try to restore services as quickly as possible as well as remaining issues to ensure the best service delivery to customers.
KEY ACCOUNTABILITIES Key Accountabilities (1)
Participate in monitoring and handling system alerts/incidents/problems:
Participate in building and optimizing centralized monitoring tools:
Key Accountabilities (2)
System problem and incident management:
Key Accountabilities (3)
'Responsibilities in Risk Management and Compliance:
Report periodically to management levels and perform other tasks as directed by management
Experience
Language Proficiency
Other Requirements