To support the network infrastructure in Dong Nam, resolve network-related issues/problems and ensure high availability of IT services to the business operation.
Research, plan, implement, support, monitor, troubleshoot and maintain Global infrastructure services including Cisco Routers, PIX Firewall, VPN Concentrator, ASA, Catalyst Switches, CallManager, CallManager Express, Wireless, Storage Array Networks, Network Monitoring, Intrusion detection/prevention systems, LAN/WAN performance, WAN packet acceleration and many facets of the Microsoft BackOffice suite of products.
Implement local network changes for infrastructure services including Cisco Routers,PIX Firewall, VPN Concentrator, ASA, Catalyst Switches, CallManager, CallManager Express, Wireless, Storage Array Networks, Network Monitoring, Intrusion detection/prevention systems, LAN/WAN performance, WAN packet acceleration and many facets of Cisco suite of products.
Support network and internet protocols and applications including WINS, DNS, DHCP, TCP/IP, IIS, SNMP, SMTP, Routing, BGP, E/IGRP, H.323, Link Aggregation, Network Redundancy, PEAP, Spanning Tree and VLans utilizing a fiber/copper/MPLS backbone.
Strong project management skills while incorporating the ability to handle multiple projects with competing priorities across the globe
Support network and internet protocols and applications including WINS, DNS, DHCP, TCP/IP, IIS, SNMP, SMTP, Routing, BGP, E/IGRP, H.323, Link Aggregation, Network Redundancy, PEAP, Spanning Tree and VLans utilizing a fiber/copper/MPLS backbone.
Evaluate, diagnose and troubleshoot complex hardware/software issues.
Create, modify and keep network documentation with an emphasis on detail
Participate in local network related projects.
Analyze and troubleshoot network related hardware/software issues.
Create and maintain site related network documentations.
Support annual plant maintenance exercise.
Support 24/7 on call duty.
Yêu cầu công việc
Experience & Education:
1-3 years of relevant working experience in a manufacturing environment.
Bachelor degree in Computer Science or Equivalent experience.
Required Skills:
Knowledge of Cisco IOS software upgrades/patch management best practices in an Enterprise Cisco environment.
Experience with Cisco CallManager or other VoIP provider desired
Knowledgeable and experienced in ITIL practices and methodologies (ie, Change Management).
Knowledge of Cisco IOS software upgrades/patch management best practices in an Enterprise Cisco environment.
Experience managing or assisting with the management of a Cisco production environment, including switches, routers, firewalls, VPN devices, QoS, network sniffers and network performance monitoring