GPBank is a member of the VPBank Group ecosystem, transferred under a mandatory restructuring from a “zero-dong” bank model. It is also the first bank in Vietnam to achieve profitability within only five months after the transfer under VPBank’s management — a remarkable milestone demonstrating outstanding restructuring and governance capabilities.
JOB RESPONSIBILITIES
Define and manage the product backlog for digital platforms (e.g., Internet Banking, Mobile Banking, eKYC, RM tools) and internal operational systems (e.g., BPM, ECM, DMS)
Prioritize backlog items based on business value, user experience, and urgency aligned with the bank’s digital transformation strategy.
Collaborate closely with Business Unit, BAs, Developers, QA, and DevOps to ensure timely and high-quality delivery of digital solutions.
Actively participate in Agile ceremonies such as Sprint Planning, Daily Stand-ups, Grooming, and Retrospectives to maintain alignment and agility.
Act as the central contact point for clarifying business requirements and coordinating issue resolution during development, testing, and deployment phases.
Communicate effectively with business units, operations, testing teams, partners, and other stakeholders to ensure aligned expectations and execution.
Gather and manage feedback from end users and business units, updating the backlog accordingly.
Monitor post-release performance of digital platforms, including usage metrics, error rates, and actual user experience.
Your skills and experience
JOB REQUIREMENTS
Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field of study: or equivalent education, training & experience
Candidates with relevant international certifications are preferred, such as:
PSPO I/CSPO (Professional Scrum Product Owner)
PMI-ACP (Agile Certified Practitioner)
CBAP (Certified Business Analysis Professional)
PMP (Project Management Professional)
Minimum of 8-10 years of experience in a BA/IT PO role, including at least 5 years as a Product Owner for IT products in the banking or financial sector.
Solid understanding of digital banking platforms such as Internet Banking, Mobile Banking, eKYC, Digital Onboarding, RM/Branch tools, Self-Service Banking, BPM/Workflow systems, and ECM/DMS...
Good knowledge of banking operations, business process flows, and approval procedures—especially in digital channels and back-office domains.
Ability to define product goals, identify MVP, manage backlog, and track delivery with ownership.
Preferred: knowledge or hands-on experience with enabling technologies such as RPA, OCR, Chatbot, e-Signature, or third-party digital service integration (Open API).
Why you'll love working here
BENEFITS
Competitive salary package 16 months/year.
Opportunity to participate in billion-dollar transformation projects, building and developing end-to-end FULL CLOUD SERVICES, supporting the implementation of New Core, New Card, Payment systems, and fully digital SME banking.
Full benefits including Social Insurance, Health Insurance, Accident Insurance, and Personal Healthcare Insurance (Bao Viet Gold healthcare package covering both inpatient and outpatient services).
Provided with full working equipment: laptop, PC, and uniform.
Entitled to standard benefits such as annual company trips, lunch allowance, birthday benefits, wedding/funeral support, and training/certification sponsorship.
Holiday bonuses on National Day (Sep 2), Reunification Day (Apr 30), Hung Kings’ Festival, International Women’s Day (Mar 8), Vietnamese Women’s Day (Oct 20), and New Year.
Access to various sports clubs and wellness activities (running, badminton, pickleball, football, yoga, etc.).
Preferential interest rates for housing loans, car loans, personal loans, overdraft facilities, and employee loan programs.
WORKING HOURS/LOCTIONS
Working days: Monday to Friday, plus 2 Saturday mornings per month (remote work allowed).