MES Engineer
Navigos Search's Client
Thoả thuậnĐăng ngày: 8 ngày trước
Navigos Search's Client
1. Job Summary
As the Vietnam-based MES Engineer, you will serve as a key technical and collaborative bridge between China MES team and the Vietnam factory. You will work closely with the China IT team to ensure the stable and efficient operation of the MES system deployed from China at the Vietnam plant. Your role involves providing frontline operational support, troubleshooting on-site issues, and delivering user training to support the factory’s digital production goals. This position requires excellent cross-cultural communication skills, technical execution ability, and proactive collaboration.
2. Key Responsibilities
o Responsible for daily monitoring, troubleshooting, and timely resolution of MES
system issues at the Vietnam factory to ensure uninterrupted production.
o Serve as the first point of contact for MES-related operational issues and
troubleshooting requests from local users (production, quality, materials, etc.).
o Perform routine maintenance tasks such as system checks, data backups, and access
configuration under the remote guidance of the IT team.
o Maintain close communication with the China MES team, regularly participate in
technical meetings, and provide updates on operational status, issue logs, and
improvement needs.
o Accurately understand and execute MES operational standards, procedures, and
upgrade plans defined by HQ to ensure alignment between the Vietnam factory and HQ
standards.
o Assist the HQ team in new feature testing, data collection, and on-site validation at the
Vietnam factory.
o Work closely on the production floor to quickly identify MES anomalies caused by
operations, network, hardware, or data issues, and coordinate local resources for
resolution.
o Gather Vietnam factory-specific business process requirements, provide feedback to the
HQ team, and assist in designing localized adaptation solutions.
o Utilize MES data to support the Vietnam factory in analyzing production performance and
proposing initial efficiency improvement suggestions.
o Conduct system operation training for Vietnam factory users under the guidance of HQ
and develop Vietnamese-language user guides.
o Maintain localized system documentation and a troubleshooting knowledge base to
ensure effective knowledge transfer.
o Assist in maintaining connectivity and interfaces between MES and other local systems
(e.g., ERP, PLC devices, barcode scanners).
o Support HQ in system integration testing and data exchange validation.
To be discussed during interview.