QA Supervisor

Manage and oversee QC/Packing team’s daily operationAssign, supervise, and train team membersPrepare, monitor, and handle quality reportsEnsure SOPs are implemented during every step of the production process.Prepare for and coordinate internal and external auditsDevelop and continuously improve quality control processesHandle customer complaints, including investigation, root cause analysis, corrective actionsWork cross- functionally to drive continuous improvement across all company operations, ensuring waste is minimized.Prepare and report Monthly Quality performanceAnalyse and set up the standard/ tolerance for OS suppliersDraft and manage quality documentation and recordsWork with compliance management and follow up external audit and internal audit programsPerform other duties as assigned by management.